Reader accuses Frontier of consumer fraud
Dear Editor, After Suddenlink raised our service over 70%, I decided to call Frontier Communications for a quote. They quoted me a price if I took the service for two years. I asked if there were any add-ons. The agent said no. I agreed to their offer. I asked again if there were any other charges. The agent again said no. When I received the first bill it was 40+% higher than what I had agreed to. I called Frontier and they told me they add taxes and fees to all quotes. I asked why they don’t disclose this when…