Dear Editor,
It’s very annoying when you need to contact a ride to your medical appointments, etc. You shouldn’t have to deal with unnecessary nonsense.
Years back you didn’t have this retarded automated voice system. But now it’s hard for people such as myself to get a ride without dealing with repeating my date of birth or the yes, etc. That also goes for trying to contact the pharmacy.
Here is my question to those who are social security or Medicaid. Should we have to deal with that nonsense? After all, we are taxpayers as well so let’s get that right on the table.
Enough is enough with your retarded voice system! It’s unjust and very intimidating for folks such as myself to have to tolerate such a foolish system. If you value our service then get rid of your automated voice system. This is if you want us as your customer.
Kenny Lee Barrows
