BULLHEAD CITY, Ariz. – Mohave Electric Cooperative (MEC) would like to remind its members of potential scams, over the phone, online, mail, and in person at their home.
Members reported after receiving both an automated and live person call with caller ID’s that inaccurately state they are coming from Mohave Electric. The recorded message and live person call had a similar dialogue: “This is the power company. If you don’t pay over the phone, we will disconnect” or a close variation. We have also received similar reports of dialogue, “Upgrade your meter to a smart meter or your power will be disconnected.” This is not a message from MEC.
MEC will never ask for payment over the phone and does not disconnect after hours, on weekends, or MEC recognized holidays. Do not provide personal or bank information over the phone unless you are 100 percent sure you know who you’re talking to. If you aren’t sure, hang up the phone and call the business in question. Members may also call (928) 763-1100 to verify their account status during normal business hours.
MEC also received information from members regarding solar energy companies (or individuals) going door-to-door stating that they work on behalf of, or are partnered with, MEC and are willing to install solar systems. Members stated that they must provide personal information to these solar sale individuals to receive the offer. MEC does not support these poor sales tactics, and members are encouraged to speak with our energy management specialist, Courtney Nixon, prior to purchasing solar. Mohave Electric Cooperative would like to make it clear and known that MEC does not contract with solar companies to install any home solar projects.
When MEC representatives come to your neighborhood, they will be in vehicles marked with the Mohave Electric Cooperative logo and will carry MEC photo IDs. Contractor crews will have signs on their vehicles indicating that they are working for MEC and will also carry photo IDs and a letter from MEC stating that they are authorized to work as MEC’s contractor.
