The Arizona Department of Economic Security and the Arizona Department of Health Services, Crisis Response Network and 2-1-1 Arizona has launched a new, statewide COVID-19 Hotline. The new line operates 12 hours daily, from 8 a.m. to 8 p.m. seven days per week, and was created in addition to the existing COVID-19 hotline being operated by the Arizona Poison Control System.
2-1-1 Arizona is an information and referral service which transforms lives by linking individuals and families to vital services throughout the state, including food, rental, and utility assistance, along with other forms of aid. 2-1-1 Arizona works with more than 3,500 organizations that provide assistance to state residents.
The COVID-19 Hotline will offer an entry point to field questions and concerns from Arizona residents about the Coronavirus pandemic and trained specialists will respond to calls in English and Spanish. The line will also provide important information, including:
- How to prepare for and prevent Coronavirus spread
- Testing information for COVID-19
- What populations are at higher risk from the Coronavirus
- What to do if you get sick
- Coronavirus and animals
- A list of websites with accurate, reliable and up-to-date information
- Information on food, housing and financial assistance
